Children and Young People Development

1. 1 Describe the expected pattern of children and young people’s development from birth to 19 years, to include: * Physical development, communication development, intellectual development social, emotional and behavioural development. 0-3 months from birth a baby’s physical and progress development will improve than any other age. They will have many different movements but this will be very limited, these include grasping (wrapping fingers around things they touch) rooting (will help them find milk threw the nipple by moving head and using touch and if held with their feet firmly to the floor they will copy stepping movements.As they age they will become more confident with this movement and look more relaxed and even move their head more when they see movement and light. * 6-9 months usually play with feet (put them in mouth etc), and cruise around furniture 1. 2 describe with examples how different aspects od development can affect one another. The parts of develop ment do not work individually-they are linked this is why we talk about general development. Even when aiming on one aspect of development, it is very crucial not to forget we are viewing at a person or child and young people.They need to develop many different abilities and these interest more than one spot of development. For example, from every early age parental or carer communication and encouragement is very important for a child. It can help the child grow and develop in all aspects: physical, emotional, behaviour, social, communication and intellect. A child, who has little communication, is UN cared for or has negative social experiences. In these early development years may become a lonely individual have difficulty communicating with others and lack in self-esteem.They may have low expectations of themselves concerning school and learning, which could string to poor results in school which in turn could affect their confidence even further. Children from a poverty stricke n area or deprive background could be affected in many way, environmental, financial Situation an health issues, can all be related. For example their home may be overcrowded and they could be neglected as an individual, the family could be struggling financially a problem which puts pressure on the parents making tension within the family.Absence of money may mean lack of food for the family, going on to poor nutrition. Some children might feel under pressure from peers to have certain brands of clothing. Shoes etc. , they might not be able to keep up with the latest technology and this could lead bullying, shortage of self-esteem. 2. 1 describe with examples the kinds of influences that effect children and young people’s development including: * Background * Health * Environment There are many issues that affect the healthy growth and development of children.These issues Work in mixture and so it is OFTEN difficult to approximate the impact of any single issues on general c hild development Background: pupils may come from a large variety of different family environment, culture, and conditions for example their parents may come from a foreign country and have different religious beliefs. This may affect the child as will be taught something different as home and school may be teaching something else and this may confuse the child. There may also be a language issue as the child may speak the parent’s language at home and may have problems speaking English at school.Health: poor health or physical disability can affect the children development. There are many genetic disorders which instance development. Examples: children with Down’s syndrome often have learning difficulties which can affect their understanding and their ability to communicate with others. * Poor nutrition and lack of sleep will cause a lack of energy and may results in aggressive behaviour and an inability to form relationships. Environment: poverty and poor housing con ditions may affect children’s feelings or self-esteem.Examples, children who live in overcrowded homes or in temporary bed and breakfast accommodation may have fewer opportunities to play with other children and may feel cut off because they see themselves as â€Å"different†. Children’s whose family are travellers might not stay in one area long enough to form friendships. Also children’s education is badly disrupted when families are moved from one place to another. Pollution of the environment could have a evident change on the health and development of children and young people. the three main principals threats to health are water pollution, air pollution and noise pollution.Children are specifically exposed to air pollution. This is partly because they have a huge lung surface area in comparison to their small body size; this means that they soak up toxic substances faster than adults do and are slower to get them out of their body. The effects of a ir pollution from factory chimneys, the use of chemical insecticides and car exhausts include: * Lead poisoning- this is caused by various things such as by vehicle exhaust fumes. Children’s ability to learn can easily be effected by just even the lowest levels of lead in the blood. Children especially vulnerable to lead poisoning. Asthma – an acting trigger for asthma can be air pollution which can make an existing condition even worse. Traffic polluted areas can raise the level of incidence of asthma. 2. 2 describe with examples the importance of recognising and responding to concerns about children and young people’s development. A practitioner should recognise when a child or young person’s development is not succeeding the foreseeable standards. Regularly the parents will tell their own concern and it is important to reply to these. If you are not responding to these, the problem could get worse.Some children and young people may need additional help for any reason, at any time, and for any timespan. Some development involvement is temporary such as hearing problems that is corrected by an operation, and there for only require temporary help. Concerns about development The following issues can all influence the way in which a child or young person develops holistically: * Family situation: family failure – e. g. division of parents or arrival of a new partner; a child or young person being a career of another family member; being looked after by the local authority or recently having left care. Social or emotional problems: grief; behavioural difficulties; being involved in a bullying situation or subject to some kind of discrimination. * Disability or health needs: hearing or visual damage; language and communication difficulties; autistic spectrum disorder; chronic illness leading to regular hospitalisation, and conditions requiring a surgical operation. A child or young person’s development is giving ‘cau se’ for concern will need to be ‘supported’.Practitioners should try to identify the child or young person’s particular developmental needs and reply quickly; he sooner the difficulty is recognised the more likely that the support offered will be affective. The parents or cares should be consulted and the support needed can be bespoke to the individual child or young person. Having observed or compared the child or young person, you need to decide how best their needs can be met. You will need to refer to the related part of normative development to work out which area of development needs to be supported and then decide how this can be done.This involves: * Finding out about their interests and opinions: Children and young people need to know that their interests and opinions are valued. This means showing respect for their interests and showing that you value their contributions. You can find out from parents and cares about activates most enjoyed by you ng children. Older people and young children should be referred about their favourites Providing difficult activates: children and young people need to feel engaged= in activities. – They may find activities to easy for them boring and unexciting.By planning activities that test them, you will be helping them to feel felling of triumph and supporting their progress. * Being prepared to be adaptable when setting up activities: setting up activities should be an adaptable process. You need to be prepared to alter your plans to take into account the individual favourites of children and young people. In this way you, will promote an =atmosphere= of trust and respect. Also, when you consult a young person about what they want to do at a particular time you can often support him or her to take proprietorship of the activity

An Analysis on Customer Care Strategy of Sainsbury

1. 0 Company Introduction Sainsbury’s was founded in London in 1869 as one of the nations’ oldest retailers. It also provides a unique illustration of transformation that has occurred in retailing and in shopping and eating habits since the mid-19th century. It grew to become the largest grocery retailer in 1922, pioneered self-service retailing in the UK, and had its heyday during the 1980s. Now it is the third largest chain of supermarket in the United Kingdom with a share if the UK supermarket sector of 16. 3%.The supermarket chain operates three store formats: regular Sainsbury’s store (â€Å"Main Mission†), Sainsbury’s Local and Sainsbury’s Central (convenience stores and smaller supermarkets in urban locations—â€Å"Mixed Mission†) and Sainsbury’s â€Å"Main Plus† (hypermarket) stores. 2. 0 An Outlook of Sainsbury’s Customer Care Strategy Sainsbury aims at building on and stretching the lead in food. B y sharing customers’ passion for healthy, safe, fresh and tasty food, Sainsbury’s will continue to innovate and provide leadership in delivering quality products at fair prices.Sainsbury will continue to accelerate the development of non-food and service following the principles of quality and to provide a broader shopping experience for customers. Sainsbury commits to reach more customers through additional channels, and it commits to manage its business with integrity. 3. 0 Development of Sainsbury’s Customer Care Strategy Strategy refers to a plan of action designed to achieve a particular goal. 1. Sainsbury should know who Sainsbury’s customers are Sainsbury should know that every member of the community is the potential customer.Sainsbury should reach the total community. Every citizens living around the stores can be Sainsbury’s customers, as well as another companies can be the customer group of Sainsbury. 2. Sainsbury should know the needs of customers Customers need to be understood. Sainsbury comes up with the strategy that it commits to provide quality food with fair prices, which makes consumers delight. Customers need to feel welcome. Sainsbury’s staff serves every customer with a smiling face. Customers need to feel important.Once any customer has some recommendation or suggestion, he can directly approach to managers to point it out. 3. Sainsbury should know how to determine needs Sainsbury puts out questionnaires to citizens to find what they really want to buy when shopping in the supermarket and then determine their goods. It is a way to analyse needs in terms of the development objectives of Sainsbury. Sainsbury’s also set up suggestion box in its supermarkets to listen to customers’ needs. Through different ways such as community meetings and feedback, Sainsbury determines customers’ needs. 4. Sainsbury should response to needsSainsbury shows the real interest in the needs of sp ecial group, such as babies; they display their special tools and foods. Sainsbury ensures that every goods displayed on the shelves represent the real living needs for all customers. Sainsbury holds feedback meetings in order to response customers’ needs, and it commits to handle and solve customers’ complaints. 5. Sainsbury should give access to services Sainsbury never limit the service to the boundaries of Sainsbury’s store building. Sainsbury broadens its service range outside of the supermarkets and Sainsbury carries on deliver service.Sainsbury not only offers the regular stores for its customers, but also provides smaller supermarkets in urban locations as well as shopping online services. 6. Sainsbury should get stakeholders and senior managers’ support Sainsbury establishes a committee to get cooperation and support from the stakeholders and senior managers. They give financial support to promote Sainsbury’s operational environment as wel l as intelligence support to improve Sainsbury’s operational situations. Both of their supports are necessary to the development of Sainsbury. 7. Sainsbury should deliver competencySainsbury analyse its existing services to determine if their service is suitable for their customer care projects and whether the service meets the needs of customers. Sainsbury offers delivery service to customers and Sainsbury provides a search engine in its website to help customers to find the nearest store. 8. Sainsbury should give continuously analyses methods and procedures for improved efficiency. Sainsbury reduces its delivery time and time to supply new goods. Sainsbury has fax and website address to connect with customers. The employees are all trained and professional enough to serve the customers.Sainsbury makes sure that its customers know the standards of service in the stores. 9. Sainsbury should manage an effective communication Sainsbury develops a communication strategy that inf orms all information and provides channels to feedback. Sainsbury trains its employees to develop skills for successful interpersonal communication to introduce goods to customers. Sainsbury uses handbooks to advertise and inform customers’ about special events. Sainsbury puts clear signs to inform customers about the classification of all goods. 4. 0 Sainsbury’s standards in details 1. Employees Sainsbury’s employees should be passionate about working in a customer-facing environment *Sainsbury’s training divided into 4 steps:? basic introduction to Sainsbury’s ? introduce to employees their role and all the basics they need to know to work productively and safely ? develop employees to grow in their role and deliver to the required performance standards ? advanced training covers how to manage and supervise in its employees’ role *Employees are eligible for a colleague discount card when they completed 6 months service *All colleagues with one year’s continuous service can take up to 13 weeks’ unpaid leave for each child nder 5. They are also special provisions allowing time off for parents with disabled children up to 18. *Colleagues are able to exchange a portion of their salary for childcare vouchers which are non-taxable and exempt from National Insurance contributions and therefore represent a saving for colleagues who receive them as part of their total reward package. *The life assurance at the rate of four times staff’s annual basic salary in the event of death in service. *Sainsbury offers eligible colleagues the opportunity to apply for a career break for up to one year. Sainsbury would like to reward its long-term employees *Sainsbury always welcomes applications from people from any background. 2. Customers *Sainsbury is looking for people who can deliver the highest level of customer service each and every day *Customers can access a whole range of different services and meet togethe r in a safe environment. *Sainsbury hosts â€Å"community dinners† with local stakeholders to get to know customers better and understand any issues they have. *Sainsbury always supplies quality food to its customers Sainsbury creates ranges of food covering all customers’ needs *Sainsbury helps every customers cut their cost while shopping *Customers can buy goods online which will save a lot of money and time. *Sainsbury kids range is nutritionally balanced, so you can be sure you are making good, healthy choices for your children. *Sainsbury offers organic food. *Sainsbury provides customers various food recipes covering every type of meal, dish and ingredient; they really can try something new every day. *Sainsbury has the â€Å"store locator†, customers can find the nearest Sainsbury’s shop quickly. . Suppliers and Subcontractors *Sainsbury makes a deal with developing countries in order to support fair trade. *Sainsbury requires its suppliers and su bcontractors to provide fresh and healthy foods. *Sainsbury requests its suppliers and subcontractors to deliver their goods in the quickest time. *Sainsbury commits to settle accounts with suppliers and subcontractors as soon as possible. *Sainsbury requires its suppliers and subcontractors to register in a formal organization. *The suppliers and subcontractors of Sainsbury need to have a formal address and e-mail address to contact. . Community *For Sainsbury, this is not about providing great service and quality products, it’s also about making a positive difference to the communities and being a good neighbour. *Sainsbury provides local jobs for local people, and buys from local suppliers. *Sainsbury carries on Active Kids and Local Charity of the Year schemes. It helps kids who are in poverty to go to school and have medical check. *Sainsbury maintains longstanding partnership with Comic Relief, which is a local charity organization, to donate clothes and medicines and n ecessaries to rural areas. Sainsbury provides its customers options about charities to do good things on kids or social while they are shopping. 5. Environment *Sainsbury commits to reduce our impact on the environment. *Sainsbury sources products from all over the world, which means they have an important part to play, both in the evolving environmental debate, and in doing what they can do to reduce their carbon and wider environmental footprint. *Sainsbury was praised for having â€Å"excellent sustainable farming and fish policies† and the â€Å"high proportion of sustainable products available† in a survey. Sainsbury searches the latest ideas in engineering and building design, which could dramatically help them reduce their carbon footprint. *Sainsbury develops â€Å"carbon positive† stores or provide heat and recycled water to customers’ homes. *Sainsbury commits to reduce energy, packaging, food waste and wasting. 5. 0 Ways in which the Standards Were Established Customer care standard is more detail than customer care strategy and it direct how to carry on the project. A customer care standard normally covers areas of management practice, broken down into these sections: †¢ Employees Customers †¢ Suppliers and subcontractors †¢ Community and environment 1. Employees: *Clear employ article: EMP1: Organisations have a clear employ article and conditions and the procedure to ensure faith. EMP2: Organisations should secure the personal information for its employees. Safe and healthy working conditions: EMP3: Staff can get enough training to ensure the safety while working. *Faith salary system: EMP4: Staff has a clear mind about the time and method in paying salary. *Organisation engages in treat existing and potential employees’ variety.EMP5: Encourage the variety of the employees and welcome the new staff. *Encourage its staff improve in their career: EMP6: Organisations offer many kinds of training to h elp employees developing in their career. *Organisations are not allowed to molest any employees in any way. EMP7: Organisations should have the relevant articles to ensure the teenagers working in the national standards. 2. Customers *Organisations set up an equal relationship with its customers: CUS1: In the condition of respecting customers, organisations have clear business articles.CUS2: The information of customers can be used in the condition that is allowed by customers. CUS3: Organisations have the procedure to settle complaints in especially time. CUS4: The recommendations of the customers are fully considered. *Organisations ensure the safety of the products in the reasonable range: CUS5: The products or service have a clear illustration about the information like use, composition, and conservancy. CUS6: Organisations have the responsibility to protect the weak group. 3. Suppliers and subcontractors: The simple data and information about the supplier and subcontractor can be easily found in the website. SUP1: clear and crystal standards to select suppliers. SUP2: The information can only be used in the condition that are allowed by suppliers and subcontractors. SUP3: Organisations have the procedure to solve the conplaints from suppliers in ruled time. *Organisations offer money to suppliers in agreed standard. SUP4: Have the procedure to ensure suppliers and subcontractors get funds according to the agreement. Organisations encourage suppliers and subcontractors to carry on necessary business convention SUP5: Organisations should ensure the suppliers and subcontractors gain the training and exercise about the safety knowledge. *Organisation has an honest relationship with the suppliers and subcontractors 4. Community *Organisations promote the business environment on community: COM1: Organisations should consider the influences on the plan and action. COM2: Organisation has the action to promote the development of the community.COM3: Ensure to brin g up customers in the ruled area. *Organisations need to be sensitive to the local culture and economic structure: COM4: Organisation should have the procedures to ensure that its products or service will not threaten the safety. 5. Environment *Organisation reduces the use of energy and the emission of waste: ENV1: Organisations should point out clearly that the influences of its service and goods to local environment and the solutions. ENV2: Organisation takes charge of supervising and reducing the impact on local environment.ENV3: Have the procedure to ensure that its employees and suppliers are encouraged to the exercises of protecting the environment. ENV4: Encourage the use and abandon of the environmental friendly of the products. 6. 0 Methods Used by Qualitative Research and Quantitative Research to Gather and Analyse Information from Customers with Respect to Their Impressions of Sainsbury’s Customer Care 1. Qualitative Research Qualitative Research seeks out the â⠂¬Å"why† of its topic through the analysis of unstructured information and it does not rely on statistics or numbers.Qualitative research is used to gain insight into people’s attitudes, behaviors, value systems, concerns, motivations, aspiration culture or lifestyles. It is used to inform business decisions, policy formation, communication and research. Focus groups, in-depth interviews, content analysis and semiotics are among the many formal approaches that are used, but qualitative research also involves the analysis of any unstructured material. Sainsbury chooses interview as the way to carry on qualitative research.Interview is a technique that is primarily used to gain an understanding of the underlying reasons and motivations for people’s attitudes, preferences or behavior. Interviews can be undertaken on a personal one-to-one basis or in a group. The interview is put in the appendix A. Sainsbury interviewed 100 people and makes a conclusion that most of the customers are satisfied with the stores, and they think the goods are mostly cheap. Besides, people interviewed are all satisfied with the environment in Sainsbury, and they think the stores are light and clean, which really delights them.However, the customers are too many so that it is usually crowded, especially in holidays and discounts. What is more, most of the stores are set in downtown and it makes difficult for people who live in suburbs to buy in the stores. 2. Quantitative Research Quantitative research is used to measure how many people feel, think or act in a particular way. These surveys tend to include large samples. The objective of quantitative research is to develop and employ mathematical models, theories and/or hypotheses pertaining to natural phenomena.Sainsbury chooses questionnaire as the method to give a quantitative research. Questionnaire is quantitative preferred and freedom of respondent. The questions have to be relatively simple and there is no inte rviewer bias. The questions usually are literacy problems and there is no control over who completes it. The questionnaires are presented in the appendix B. These questionnaires are handed out to 1,000 people. Sainsbury makes a conclusion through research by questionnaires.Most regular customers of Sainsbury think the dominating reason contributes them to buying in Sainsbury is the fair price with good quality. Customers focus on price while shopping dominates 73%. Around 87% of customers think the service attitude in Sainsbury is passionate and 72% of customers think the environment in Sainsbury is bright and clean. Moreover, 53% of Sainsbury’s customers gain salary between 5,000 to 10,000 and 27% of its customers gain salary between 1,000 to 5,000; customers gain salary less than 1,000 or over 10,000 both dominate 10%.Through the comparison of the data from 2007 to 2010, customers’ attitude about the goods price has changed. More people think the goods are cheaper an d the increase in the attitude of acceptable is more visible; less people hold the view that the goods are expensive in Sainsbury. There are two diagrams presented in appendix C and appendix D. 7. 0 The Review of Sainsbury’s Customer Care Strategy Review is an evaluation of an operating process or a business outcome. Sainsbury chooses â€Å"comparing to customer feedback analysis† to review its customer care strategy.Before Sainsbury carry on another new customer care strategy, it makes a survey among its customers and makes a conclusion. After carrying on for a period of time, Sainsbury does a equal number survey among customers and makes a conclusion through comparing and analyzing the data: Sainsbury increases its opening hour and it makes customers life more convenient; Sainsbury promotes its employees moral and passion in serving customers. However, Sainsbury should update its goods in a high frequency and strengthen the arrangement after customers’ selecti ng goods.Sainsbury chooses â€Å"Third Party Assessment† as another method to review its customer care strategy. Sainsbury hires Mckinsey & Company to give a overall assessment about its customer care strategy and standard by using professional methods, ways, and procedures. The conclusions are made below: Sainsbury does well in caring about customers’ healthy lifestyle and delivering a healthy lifestyle to its customers; That Sainsbury encourages its customers to give a hand to local charity and people need help is a light point in Sainsbury’s strategy.However, Sainsbury must promote its after-sale responsibility and its after-sale quality. Some sorts of service, such as point out the use structure of some special goods, need to be highlighted. 8. 0 Recommendation There are some weaknesses in Sainsbury’s customer care. The relationship between suppliers and Sainsbury sometimes is not equal; The after-sale services are sometimes not enough; The safety env ironment in Sainsbury is not secured enough.In response to this, Sainsbury should point out a clear after-sale responsibility and promote the after-sale service quality; Sainsbury need to inform suppliers and subcontractors about the loss before the change of the business articles; Sainsbury need to strengthen the supervision on the safety environment and it is necessary to hand out the safety handout to employees to guarantee their safety while working. 9. 0 Reference Books: —-Scottish Qualifications Authority, Creating a Culture of Customer Care. —-Bryman, A. (1988a), Quantitative and Qualitative in Social Research, Routledge, London.Websites: http://www. sainsburys. co. uk/sol/index. jsp http://zhidao. baidu. com/question/13903776. html http://zh. wikipedia. org/ 10. 0 Appendix Appendix A 1. What do you think about the service at Sainsbury? 2. What goods do you think we should add to our goods list? 3. What service do you think we should add? 4. What reason contribu tes you to consume in Sainsbury? 5. What do you think about the quality of Sainsbury’s goods? 6. What do you think about the quantity of Sainsbury’s goods? 7. What do you think about our recommendation system? 8. What do you think about the environment in Sainsbury? . What do you think about the prices of our goods? 10. Why do you consume in Sainsbury? What attracts you to consume? Appendix B 1. What contributes you to buying in Sainsbury? A. fair price B. good quality C. convenient D. else 2. The frequency you shopping in Sainsbury every month? A. over 15 B. 10~15 C. 5~10 D. under 5 3. What do you think about the kinds of goods in Sainsbury? A. complete B. so-so C. small 4. What do you think about the prices of goods in Sainsbury? A. cheap B. middle level C. expensive 5. What aspect do you focus on when shopping? A. rice B. quality C. brand 6. What do you usually buy in Sainsbury? A. necessaries B. vegetables C. clothes 7. What do you think about the quality of goods in Sainsbury? A. good B. so-so C. bad 8. What do you think about the service attitude in Sainsbury? A. passionate B. acceptable C. bad 9. What do you think about the environment in Sainsbury? A. bright and clean B. so-so C. mess and uncomfortable 10. Can you find the goods you need easily? A. yes B. a little difficult C. only find with the help of assistant 11. Are there big supermarkets around your house?A. yes B. no C. unsure 12. What big supermarket do you usually consume? A. Wal-mart B. Tesco C. Sainsbury D. else 13. What is your gender? A. male B. female 14. What age group are you in? A. under 18 B. 18~25 C. 25~45 D. over 45 15. What salary group are you in? A. under 1,000 B. 1,000~5,000 C. 5,000~10,000 D. over 10,000 Appendix C Appendix D [pic] People’s attitudes about the prices of Sainsbury’s goods ———————– [pic]The salary level monthly of Sainsbury’s customers 10,000 1,000~~5,000 5,000~~10,000

Managment Information System Case Study Example | Topics and Well Written Essays - 1000 words

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Thank You For Smoking - Movie Review Example There is a fundamental belief in the free enterprise system that when it comes to marketing product, an organization must hold steadfast to the idea that it must be completely forthright about their product rather than spinning the truth about the flaws, or even dangers, of its merchandise for the sake of driving the firm’s profits. While all of the rhetoric thus far may seem rudimentary in an age where we are inundated with marketing campaigns and gimmicks, all designed to drive consumers to purchase goods and services from these entities at an alarming pace, one industry seems to have slipped through the proverbial cracks when it comes to corporate ethics, accountability, and general morality: big tobacco. Tobacco, while banned from producing TV commercials to push their particular brands, are still using highly effective marketing ploys to encourage consumers to purchase their goods, despite the lethally addictive nature of their products. Quite simply, the industry deceive s its customer base to increase its profit margin by minimizing the effects of nicotine use and, in a rather brazen way, seems to pontificate that no studies have completely proven that regular tobacco consumption is ultimately fatal.

Personal leadership competence and how develop personal development in Article

Personal leadership competence and how develop personal development in the competence in the future - Article Example There is not only have self-confident and but also have more professional skills in order to do better in personal and professional development in the future. Thereby this module plays an important role in my whole postgraduate studying life. It helps me to reflect myself in my local learning environment and career life in the future. In this module, I have learned how to develop individuals' mastery in personal and interpersonal effectiveness which is benefit of supporting career development. Besides, I have also learned how to manage problems by using essential leadership skills. In this paper, it will discuss which strengths and weakness I have already developed in my professional life. It will also analysis of learning in the whole module. In addition, it will analysis how to promote my competence development and how to plan my professional development in the future. 2. Main body 2.1 Analysis of learning Before I learning this module, I do not understand what does mean of persona l and professional development. But when I read the module description and staff details in the handbook, I find most of the tutors which are related to Human Resource Management. Because of this, I am starting to like the course more and more. Actually, I am interesting in management and professional skills development because I think people have a professional quality is necessary under the rapid economic development of society. Through learning this module, I have learned a lot of professional knowledge about person and professional development. According to Pedler et al (1990), personal and professional development is a way of maintaining and creating the adaptability and flexibility that workers and, by extension, organisations need to ensure their future well-being. It is in keeping with post-modern society, in which rapid change and unknown futures create a necessity for learning organisations (Senge, 1993). So I think whatever you are a student or employee, you can find a gr eat help in this course. As a postgraduate student, a lot of theoretical knowledge are very important to me, such as communication skill, leadership skill and so on. Before I learning, I just know how to communicate with people. However, when I meet problems or conflict with other persons, I always can not deal with it. Therefore, though learning, I have handled how to solve problems and how to avoid conflict in the processing of communication. This point is very important to me in whole career development in the future whatever in the group work or in the workplace. I believe that is my intangible wealth in my whole life. Specifically, I have learned main five competencies which include self-management, interpersonal, self-development, personal leadership and engaging with other competencies. Base on the personal development matrix I will take three competencies for example to describe what I have learned in this course. During my learning, teacher alway arranges to discuss which f orm is in groups. Every times, I always try my best to use my skills to talk with other group members in the teamwork's discussion. I am awareness of effective inter-personal relationship is necessary. Actually, I am confident of my own ability in achieving my goals. When I describe my main points I always have a confident even more there is a little bit assertiveness. So sometimes I am not better control my emotion when I persuade other

SWOT Analyses Essay Example | Topics and Well Written Essays - 2000 words

SWOT Analyses - Essay Example The head offices of the company are located in the United States where the company began its operations in 1962. Sam Walton, the founder of the multinational opened the first store in Arkansas (Wal-Mart, 2013). The organization began operating globally in 1991 when it opened a store in Mexico, and since then, the firm has expanded its operations to twenty four more countries. The founder of the store Sam Walton established the retail outlet with an aim of helping consumers to save funds. This aim led the manager to lower the price that the company charged for all its products below that of competitors. The organization maintains this strategy until today, and this has been the major source of the high growth rates of the firm. The strategy of charging prices below the market level makes Wal-Mart unique in the retail industry. Wal-Mart Current Strategies The company still aims at providing low-priced commodities to consumers all over the world. Other strategies of the firm include giv ing back to the community. Wal-Mart appreciates the community that purchases its products by contributing funds to empower women, end hunger, create employment opportunities, and sustain the environment (Wal-Mart, 2013). The company also aims at serving customers more efficiently every day by installing electronic-commerce in its stores. The electronic-commerce is a system that employees use to serve customers faster than a manual system. The firm aims at ensuring the electronic system works efficiently so that it can retain its market share. Strategic Plan A strategic plan is an objective that an organization expects to achieve at the end of a certain period, usually more than one year (Abraham, 2012). Having determined the values of Wal-Mart, the firm may aim at increasing sales by twenty percent annually, in the next three years. The techniques that the organization may use to achieve this strategy would be opening new retail outlets and advertising products. Advertising increase s the awareness of the firm’s products to consumers. New retail outlets will enable the organization to reach more consumers. The efficient utilization of the techniques will lead to an increase in sales by twenty percent or more. A SWOT analysis will enable the firm to determine the factors to rely on more while struggling to achieve the twenty percent sales target. SWOT Analysis of the Organization Strengths High Market Share Wal-Mart operates ten thousand nine hundred stores in the world with fifty of the outlets located in the United States. The numerous stores indicate that the company serves a large market in the world. The organization utilizes the market share to bargain for low prices with suppliers. Suppliers also provide the firm with quantity discounts because Wal-Mart purchases products in large quantities (Faarup, 2012). The power of the firm to purchase low-priced goods enhances the firm to charge consumers the lowest cost in the market. This enables the organi zation

Summary Research Paper Example | Topics and Well Written Essays - 250 words - 3

Summary - Research Paper Example For instance, a good information system provides managers a platform to know real problems affecting their companies and customer satisfaction, hence provides adequate solutions regarding the predicament at hand. It also facilitates an organization to attain a heightened operational excellence (Nowduri, 2011). This is via offering managers ample chance to attain high efficiency in their work especially decision-making. An example is Wal-Mart and its retail link system (Gordon, 2008). The link connects suppliers to every Wal-Mart outlets. The system immediately notifies the supplier where he or she immediately gets a replacement for the shelf on the purchase of a certain product (Gordon, 2008). Information system enables an organization to get and maintain diplomatic relations with customers (Nowduri, 2011). This increases the input and output level of the company as the profit and interest percentage rises. For instance, five star hotels in United States, which utilizes information system and technology to keep in touch with customers preferences. Consequently, this enables them to act on every client’s feedback and ensure they reach decisions meant to enhance their satisfaction (Nowduri, 2011). This is especially in terms of upgrading the state of their

Information System Management & Quality Essay Example | Topics and Well Written Essays - 3250 words

Information System Management & Quality - Essay Example In an effort to improve service delivery, NHS decided to employ information technology in its structure. This project is known as The National Project for Information Technology NPfIT and is run by the NHS Connecting for Health (CfH); this is a department that is tasked with the duty of providing information when and where it is needed. NPfIT is meant to bring new computer systems and services to the NHS to help improve the care and services patients receive. These systems are expected to community services and GPS systems to hospitals; hence, make it easy for hospitals to reach patients. In addition, the services provided, such as EPR, would make it possible for staff to access information vital to their patients’ treatment easily, securely, and quickly. The service ventured, in a project, to digitize its operations by developing an Electronic Patient Record, hereafter referred to as EPR. Some of the other services provided under NPfIT include a Patient Administration System, PAS, and a Picture Archiving and Communications System, PACS. All these systems work together to enhance service delivery in public hospitals. However, only 1.07% of facilities that were expected to use the EPR were using it as of January 2010 (Savage, 2010). This paper circumvents around NPfIT’s provision of Electronic Patient Records at Bexley Hospital. Management and Quality Issues Raised by NPfIT Managers were under pressure to deliver the massive project within a very limited time span. This forced managers to compromise quality by rushing the project at the hospital. The financial difficulties that managers face compromise their performance (Anon., n.d.). This is because such difficulties shift managers’ attention from project implementation to seeking extra finances and ways to cope. Managers are preoccupied with the need to meet strict deadlines while avoiding incurring extra costs. NHS split some units, making it difficult to prioritize activities and attain performance ratings; this compromised the quality of individual services and products. The result is that the project implementation at Bexley failed. This was as a result of numerous factors discussed below: Rushing the Project The NPfIT pushed for the speedy completion of tasks during development at Bexley Hospital. The hospital’s management had no option but to comply with his requirement so that Bexley is not delisted from the project. This is despite drawbacks brought about by stringent government procurement rules that delay the delivery of equipment and other resources (Comptroller and Auditor General, 2011, p.14). These delays make the supplies required irrelevant or valueless to the project by the time they are delivered, compromising

The First Great Awakening Essay Example for Free

The First Great Awakening Essay The first great awakening is best be described by historians as a religious revival that swept through the American colonies. This happened between 1730 and 1745. This revival was a part of the wider movement that was taking place in other regions of the world such as in European regions of Scotland Germany and England. A new age of faith was coming up quickly countering the enlightment age. This was the period that religious faith was being reaffirmed where it mainly meant trusting someone heart instead of the head, this meant feeling were to be more important than thinking. Biblical revelations were to be the guiding tools for the life of human being to be prosperous. This discouraged use of human reason in solving issue related to faith. The first signs of the awakening were seen as early as 1679 following the sermons delivered by Solomon Staddord in Northampton Massachusetts. Periodic revivals occurred after this period but they were usually dying out due to the strong influence of the enlightment age. Jonathan Edward, William Tennent and his family and George Whitefield played a great role in spreading the word and in bringing revival to this region. They are noted for the role they played in initiating religious revivals in the colonies as well as establishing the seminaries where the clergymen would be trained. These clergy people were used to convert people bringing them in to Christianity. (Wallis,J 2008 23) William Tennent has been described a the father of the great awakening, the soldier of Christ and the old grayed disciple of Christ are some of the names that he was given to recognize the role he played in reviving Christianity in the American colonies. He is attributed to the spreading of the fire to many parts of the colony including Ohio and Carolina. He established churches as well as training schools where he trained young men as pastors to help in the spreading of the word. He is accredited for starting the first training camps for the clergy who served in the revival of religion in this part of the world. William stressed on the need for man to seek personal salvation with God, he advocated for the people to repent as they will be convicted of their sins. This made him controversial as the other Presbyterian preachers wanted him to stick to the traditions. He ignited a fire that was carried by his students far and wide to the regions far away helping in the awakening of religion. (Lambert,F 1999 46) The religious enthusiasm spread from the Presbyterians to the purists and Baptists of New England. The clergy were conducting revival employing the strategies used by William Tennent. Jonathan Edwards delivered powerful sermons which ignited a kind of fire never seen before. In his sermon â€Å"Sinners in the Hands of an Angry God† he described how people will be destroyed if they did not turn away from their current state. He stated clearly through his sermons what awaited those who are sinners. Just like William he played a great role in spreading revival teaching to different areas as well as training young men who did a great job in this course. George Whitefield who came to be known as the great itinerant Traveled far and wide preaching the revival message. He emphasized on the need of living as Christians rather as divided people. His eloquent manner endeared many whom he helped to convert. The English preacher together with other preachers formed a movement whose aim was to reform the Church of England. He drew very large crowds everywhere he went such that he mostly opted to preach outdoors. (Tracy, J. 1997 145) The great awakening led to conversion of many Americans, this is shown by the number of people who joined the church, and this increased greatly at around this period. The sermons delivered by the preachers were powerful such that they touched many of whom decided to convert. The major effect was the rebellion against the authoritarian rule which was characteristic in the religious field. The charismatic personalities Edwards, Tennent and Whitefield played a great role in delivering the right messages challenging the status quo. The helped the people to see the light. The necessary reforms were carried out in the church making it more responsive to the salvation needs of the people. The message was not well received by all there are those who wanted thing s to remain the same, they wanted to advance the traditions they questioned the move of the preachers as they condemned the local clergy on the way they conducted the affairs. The great awakening left these preachers sharply polarized as they could not agree with some of the things being propagated by the revival preachers. The first great awakening left the colonials divided along religious lines. (Heimert, A 1966 68)The Anglicans gained from this movement as its membership increased greatly. This membership was drawn from those people who did not approve the revival excesses. Baptists on the other hand gained from the radical converts. The great portion of believers remained in the Presbyterian and congregational denominations but they were divided along the lines of those who supported the revival and those who were opposed to it, the so called new and the old lights. New lights represented those who approved the revival while the old lights are those who favored the status quo. The colonial government was not left out too, in the colonies where the main steam churches were supported by the authorities the other churches lobbied for enactment of the laws which would end the favoritism along religious lines. (Kidds,T 2007 104) The great awakening brought changes in the American church changes that lasted for a long period and continue to be felt up to this time. It is a period when the church became stronger as it gained more members especially those who were converted at around this time. Work Cited Wallis,JThe Great Awakening,HarperOne( 2008) Lambert,F. Inventing the Great Awakening Princeton: Princeton University Press, (1999) Tracy, J. The Great Awakening: A History of the Revival of Religion in the Time of Edwards and Whitefield,Banner of the Truth (1997) Heimert,A Religion and the American Mind, Cambridge: Harvard University Press, (1966) Kidds,T. The Great Awakening:Abrief History with documents,Bedford/St Martins(2007)

Interest Groups in Texas, US

Interest Groups in Texas, US Throughout the nation there are many different interest groups from large national interest groups to small regional interest groups, Texas is no different. There is an innumerable amount of interest groups operating in the state of Texas. The main goal of an interest group is to get a piece of legislature passed that aligns with their goals or vision. Some of the more influential interest groups in Texas are Texas NAACP and the Texas State Rifle Association. A couple of interest groups that have been underrepresented in Texas are the NARAL Pro-Choice Texas and the Texas Equity PAC. The National Association for the Advancement of Colored People (NCAAP) is a national organization focused on the empowerment of colored people throughout the nation (Texas NAACP History.). NCAAP Texas is no different, they strive for the advancement of colored people. There have been many successes in Texas through the NCAAP. The NCAAP in Texas is one of the more influential interest groups due to the fact that it is also a national interest group and has far reach resources. With these resources they can reach out and receive help from anywhere in the country to battle whichever dilemma they are faced with. They have had multiple successes in the national stage as well as the local stage in Texas. The Texas Rifle Association is one more influential interest group in Texas. Founded in 1919 the TSRA is located in Austin, TX and their main goal is to support the 2nd Amendment, which is the right to bear arms (LEGISLATIVE.). They are influential due to being the only full-time firearms advocate lobbyist in Texas (LEGISLATIVE.). Some of their successes have been the open carry on campus implementation. This allows students to carry firearms on campus in the state of Texas. Also the open carry piece of legislation which allow the use of open carry in the state of Texas too effect due in part to their lobbying. There are however interest groups that are underrepresented in Texas. One of which is the Texas Equity PAC. The Texas Equity PAC is a group that advocates for the LGBT community of Texas (Texas Equity PAC.). Their main interest is to put in effect pro-equality polices and legislation through the election of pro-equality candidates. This group has not been around for very long and does not have many supporters in the state legislation. They do however endorse five officials in the state government for their pro-equality work (Texas Equity PAC.). Another underrepresented interest group in Texas is the NARAL Pro-Choice Texas interest group. They are a group that revolves around feminism and in a conservative state like Texas, they are an afterthought. Their main mission is to guarantee every Texan has the right to make personal reproductive health decision and to guarantee access to the full range of options (2017 Texas Legislature.). This interest group targets women who need abortions, and feel that this is a human right to have control over their bodies. Being in a conservative state, many of their arguments against anti-abortion legislation are defeated. This is due to many Republicans who are traditionally conservative being in political offices, and denying these appeals to overwrite legislation that takes away a womans right to decide whether or not she wants to have the baby. In conclusion, there are many national interest groups as well as interest groups in Texas. The main aspiration of an interest group is to have legislation or policies passed that positively effect their interest. There are many influential groups in Texas, a couple of them are the NCAAP Texas and the Texas Rifle Association. There are also interest groups that go underrepresented in Texas, some of these groups are the Texas Equity PAC and the NARAL Pro-Choice Texas groups. Works Cited 2017 Texas Legislature. NARAL Pro-Choice Texas. NARAL Pro-Choice Texas, n.d. Web. 05 Mar. 2017. Champagne, Anthony, and Edward J. Harpham. Governing Texas:. New York: W.W. Norton Company, 2013. Print. LEGISLATIVE. Texas State Rifle Association. TEXAS STATE RIFLE ASSOCIATION, n.d. Web. 08 Mar. 2017. Texas Equity PAC. Texas Equity PAC. Texas Equity PAC, n.d. Web. 08 Mar. 2017. Texas NAACP History. Texas State Conference of NAACP Units. N.p., n.d. Web. 05 Mar. 2017.

Environmental And Family Factors Social Work Essay

Environmental And Family Factors Social Work Essay It is important to note that pseudonyms have been used throughout the case study in order to protect confidentiality, in adherence with the NMC (2008) Code: Standards of Conduct, Performance and Ethics for Nurses and Midwives. Health visiting practice involves the planning of activities aimed at improving the physical, mental, emotional and social health and wellbeing of the population, preventing disease and reducing inequalities in health (DoH, 2006). Children who come from families with multiple risk factors and are even more likely to be disadvantaged in terms of poor health and social outcomes such as developmental delay, behaviour problems, safeguarding concerns, mental illness, substance misuse, teenage parenting, low educational attainment and offending behaviour (WAG, 2012). The role of the Health Visitor is to identify children and families that are at high risk and or have low protective factors and to ensure that they have a personalised service to meet their needs. The services required may range from one off interventions to long term intensive support. The Health Visitor will ensure that adequate supportive resources are allocated to the family and will engage and work with key partners/agen cies to meet the wider health needs of the children and families (WAG, 2012). This case study will explore the needs of a family within the student health visitors practice case load. Lisa, a 24 year old mother of three, was living in a third floor flat without a working lift. Her partner Chris was working fulltime so she was left to alone look after a baby and three year old twins. This meant Lisa was effectively trapped in the flat as she felt unable to safely move all the children downstairs to get out. This came to the attention of the health visitor who was concerned that Lisa was 7 weeks postnatal and had not been attending well baby clinic with the baby as planned. Consequently a follow up home visit was arranged to compete the babys 8-week check and it was an opportunity for Lisa to complete the Edinburgh Postnatal Scale (EPDS) as per local trust policy. During the follow up visit Lisa disclosed to the student and Practice Teacher that she had been feeling low and was finding it difficult to get motivated. Lisa was aware that not leaving the flat durin g the week when Chris was at work was having a negative effect on her own wellbeing and her childrens development. She stated that her relationship with Chris had become increasingly strained; he was working long hours at a local factory in order to provide for his family, which resulted in the couple spending very little time together. Lisa also disclosed that they had not planned to have any more children after having the twins due to financial difficulties, but Lisa had become pregnant while taking the contraceptive pill. Lisa mentioned that on occasions, when Chris comes home in the evening, the twins would still be in their pyjamas and he was becoming increasingly frustrated with the situation; however, he was aware that Lisa was enduring a significant lack of sleep during the night due to the baby waking for feeds and understood she was exhausted in the day needing to meet the needs of two active three year old girls. Lisa stated she felt isolated and trapped by the situation but felt helpless and unable to improve how she was feeling due to the factors which were out of her control. The lack of social housing and the high cost of private rental properties meant that the family were unable to move. Lisa and Chris both had difficult relationships with their families and had limited social support. Lisas EPDS result was 18 which was of concern, however, research suggests that this screening process may not be leading to effective identification of PND, with studies finding that more than half the cases of PND are unrecognised by health visitors and GPs (Kulsar, 2011; Seeley et al, 1996). This family was chosen for discussion because a significant body of evidence has emerged including the recent reviews by Tickell (2011), Field (2010) and Marmot (2010) indicate that the initial first years of a childs life have a major impact on their overall health potential, and future happiness and wellbeing. The Millennium Cohort findings also suggest that during the early years of a childs life, maternal depression can have a significant effect on healthy attachment and bonding which can have profound effects later in life. Experiencing mental health problems is extremely difficult at any time, however, there are considerably greater implications when experienced during pregnancy and the postnatal period, possibly leading to serious consequences for the mother, her infant and family members (NICE, 2007). PND is defined by Robertson (2010) as a non-psychotic depressive condition that can often affect women in the first six months following childbirth. Conversely, Gibson et al. (2009) define PND as a mental and emotional disorder, which can often occur in women up to one year after child birth. Robertson (2010) identifies that the symptoms of PND do not differ from symptoms of mild to moderate depression experienced at other times except for the likelihood that the baby will often be the focus of the womens worries, thoughts and feelings, which develop into a deep longer term depression. The Confidential Enquiries into Maternal Death (2008) reported PND as the leading cause of maternal death in the UK. Th e enquiry reported 29 maternal deaths were as a result of suicide during pregnancy or within the first six months postnatal. WHO (2010) predicts that depression will be a leading primary cause of disability due to ill health by the year 2020. Mental health is a central public health issue that should be a priority and PND is a significant contributor to this public health issue, with a number of studies showing women are of increased risk of developing depression following childbirth than at any other time in their lives (Almond, 2009). There is a plethora of literature relating the prevalence of PND. The Department of Health (2011) and Royal College of Psychiatrists (2011) report that 1 in 10 mothers in the United Kingdom experience PND, which is the statistic frequently quoted. However, Almond (2009) argues that the true incidence is much higher, estimating that as many as 1 in 5 women suffer PND. Most episodes of PND resolve spontaneously within three to six months but evidence indicates 1 in 4 affected mothers continue to suffer for more than a year after childbirth (BMJ, 2010). Evidence from a recent study by Kulcsar (2011) reveals that 70,000 mothers in the UK suffer from PND each year and half of these mothers and their families suffer in silence each year. The sooner a mother with PND gets help, the less damaging it will be for her and her family, but early treatment depends on being able to recognise the condition. In the majority of cases the health visitor will be the first and only contact with individual or family experiencing difficulties in their mental health (CPHVA, 2009; Millar and Walsh, 2000). Therefore the health visitors role is pivotal in the detection of PNDthrough the screening procedures and during the subsequent referral process. It is essential therefore that the health visitor has the skills necessary for the detection of mental health problems and is able to deliver interventions that promote a clients mental health; early identification and support for families is a key intervention highlighted by WAG (2012). The health visitors role is to assess for depression using national recommendations (NICE, 2007). Identifying needs and recognising the appropriate level of need can be achieved through several approaches. Maslow (1954) introduced the concept of a hierarchy of needs. This hierarchy is often presented as a pyramid. The bottom level of the pyramid forms the most basic needs, while the more complex needs are located at the top of the pyramid. Needs at the bottom of the pyramid are basic physical requirements including the need for food, water, sleep, and warmth. Once the lower-level of need have been met, people can move on to the next level of needs, which are for safety and security. As people progress up the pyramid, needs become increasingly psychological and social. Soon, the need for love, friendship, and intimacy become important. Further up the pyramid, the need for personal esteem and feelings of accomplishment take priority. Like Carl Rogers, Maslow emphasized the importance of self-actualization, which is a process of growing and developing as a person in order to achieve individual potential. This assignment will now explore the framework utilised for the assessment of the familys needs. In cases where there is a perceived need The Welsh Assembly Government (2006) advocates the use of a holistic needs assessment to be carried out by the health visitor. The framework adapted and implemented by the local trust (Local Trust, 2008) is based on the Common Assessment Framework (CAF) (Department of Health, 2000) which offers an effective tool for early identification of additional needs. The CAF provides the health visitor with a consistent approach to the systematic collection and recoding of information that focuses on the childs needs and strengths, taking account the role of parents, carers and the impact of wider environmental factors on parental capabilities, in order to gain a holistic view of a familys situation. However, this would not be possible without effectively engaging the family within the process, this requires being open and honest with parents and appreciatin g that they may be fearful that they are being viewed as failing (Aldgate and Bradley, 1999). The structure of the assessment framework provides a basis for implementing support and appropriate intervention and a mechanism for the health visitor to make judgements on how best to support the family such as making appropriate referrals and sharing information within agencies in order to raise awareness within the multi-disciplinary team of the factors which are impacting on the familys health and well-being. The health visitor has a lead role in co-ordinating agencies in order to ensure that the family is not overwhelmed with contacts unnecessarily. The health visitors role also involves anticipating and reacting to needs as they present plus maintaining up-to-date, accurate documentation that includes a record of the involvement of other services.. In this way, provision of appropriate services are determined and made available as the need arises (DoH, 2004). Appleton and Cowely (2008) states the assessment of a familys health need is a vital element of health visiting practice and requires the health visitor to utilise many skill, knowledge and judgements to make a pivotal assessment in assessing need, safeguarding children and in determining levels of health intervention to be offered to children and their families. For the purpose of the case study the domains of the framework will be discussed individually concentrating on the childs developmental needs, parenting capacity and family and environmental factors. The Assessment Framework (DoH, 2000) assisted the student health visitor to contemplate the wider determinates of health such as the social, economic and environmental conditions which have an impact on health (Dahlgren and Wightehead, 1991). In relation to this case study the rationale for a follow up home visit was that Lisa had not been attending well-baby clinic with Amy as planned. The student health visitor had not previously met Lisa thus the home visit provided a valuable opportunity for her to form a relationship with Lisa in the security of her own home and facilitated the initial assessment (Streeting, 2010). Environmental and family factors The home visit was a valuable opportunity for the student health visitor to begin to make an assessment of the home environment in order to ascertain if it is a safe, appropriate environment for a child to live in. Lisa and Chriss flat appeared to be a relatively hygienic environment with necessities such as water/heating/sanitation facilities and cooking amenities; sleeping arrangements were suitable. The family were experiencing financial difficulties. Although Chris was employed the household income was low. Lisa was unemployed having previously worked in retail prior to having children, but due to lack of childcare the couple had made the decision that she would stay at home to look after the children. The effects of hardship can increase the likelihood of behavioural problems that can affect a childs ability to learn, which in turn affects educational and economic outcomes and these adverse behaviours can have long-term detrimental effects on the dynamics of low-income families (Duncan, Claussens, and Engel, 2004). Lisa and Chris live in an area with adequate amenities such as a local General Practitioners Surgery and pharmacy, with good transport system to the nearby towns. However, Lisa and the children had become isolated in their home due to Lisas current mental health issues and lack of support. Housing was a factor that was adding to the difficulties Lisa was experiencing, specifically the issue relating to leaving the flat and having no operational lift. Shelter (2012) recommend that housing and childrens services work together to collect information that identifies the impact of bad housing on outcomes. Completing a CAF will assists the health visitor to identify causes for concern and liaise with local the housing department where appropriate. In full consultation with Lisa, a letter was provide to the local housing authority highlighting concerns the family had. Joint Working Shelter believes that a stable home and immediate environment are fundamental to the wellbeing of children. Research by Shelter (2006) shows that outcomes are seriously undermined if there is failure to recognise problems and put a childs need for a stable and decent home at the heart of any practice. Lisa and Chris were awaiting a move to a house and at the point of writing this case study they we re still situated in the flat, however, the lift had been repaired but continued to be out of use on several occasions. As Lisas mental health was a cause for concern an assessment was undertaken by using the 10 question Edinburgh Postnatal Depression Scale (EPDS), (See Appendix 2). It is acknowledged as a valuable and effective way of identifying mothers experiencing depression (Cox et al, 1987). The EPDS is a tool that is simple but effective screening tool. Mothers who score above 13 are likely to be suffering from depressive symptoms. The EPDS score should not override clinical judgment. Lisa scored 18 out of 30 and it was agreed that she would make an appointment with her GP for further assessment, to confirm the diagnosis and discuss treatment options. Listening visits were then offered; this is a form of treatment provided by the health visiting service. A study by Turner et al (2010) indicated all 22 women who were interviewed after receiving this service reported the visits as beneficial, although many of them had also required additional intervention to manage their symptoms. For women with mild to moderate mental health problems, active listening provides opportunities for women to describe their experiences and tell their stories, and represent a useful way of establishing good rapport (Kulsar, 2011). A fundamental strategy in the promotion of maternal mental health is the use of effective skills to form a therapeutic relationship. Health visiting is recognised as being a relationship-based activity (Cowley, 1995 and Kendall, 1993). It is essential therefore that the health visitor has the skills necessary for the detection of mental health problems and is able to deliver interventions that promote a clients mental health through fostering good, open communication. Research by Saunders (2001) into assessing a familys needs and vulnerability has demonstrated that a client-centred, open approach promotes a trusting relationship that is empowering. Developmental needs The Assessment Framework DoH (2000) recognises that consideration should also be given to any social or environment disadvantages that can have an impact on the childs development. Amy was now seven weeks old and from holistic observation and assessment of her growth measurements she was at the normal stage of health and development for her age. Lisa was due to attend her 8 week postnatal visit with her GP the following week. The World Health Organisation (2008) reports that maternal mental health is inextricably linked with both physical and psychological development of children. Tackling the maternal mental health needs is likely to benefit these important outcomes. Field (2010) supports this, stating that maternal physical and mental health is a key driver of life chances throughout childhood which can have a major impact on inequalities in health and wellbeing as an adult. When PND is untreated it is associated with many adverse effects on the infant and can impact on child devel opment with potentially severe consequences in behavioural and physical development (Smith, 2011; Meredith and Noller, 2003). Bowlby (1988) identified the importance of attachment between mother and infant, highlighting the infants need for a responsive parental figure that is both physically and emotionally available. More recent evidence indicates that a depressed mother may not be able to provide the attention and stimulus an infant requires in the early stages required for emotional and cognitive development. The consequences initially can be behavioural problems, issues with eating and sleeping, plus delay in speech development which can lead to problems socialising (Smith, 2011). Lack of maternal bonding and responsiveness in situations where mothers experience long-term depression can significantly affect a childs self-esteem and increase their own chances of developing depression later in life, reducing their quality of health and wellbeing (Murray et al., 2011). The Acheson report (1998) reinforces this by saying the best way to reduce inequalities in a childs mental and physical health is to focus on the interventions offered to parents. The evidence also indicates PND may lead to relationship breakdown which can have a destructive effect on the family and society as a whole (Field, 2010). Parenting Capacity Providing for the childs physical and emotional needs involves ensuring appropriate provision of food, drink, warmth, shelter, clean and appropriate clothing and adequate personal hygiene in a secure safe, stimulating environment; parents should also be able to communicate positively verbally and non-verbal (body language), which is fundamental to a childs health and development (Cowie, 2012; DoH, 2000). Cowie (2012) states that how and to what extent a parent interacts and the extent of infant attachment can be influenced by any difficulties the parent is experiencing. In this particular case the assessment of Lisas low mood could affect her ability to parent to full capacity in offering the components necessary for positive parent/infant bonding and attachment to occur, which is vital to the development of a child (Department of Health, 2004). Lisas emotional health was a cause for concern. The Department of Health (2000) reinforce this suggesting that a parents emotional health has an impact on parenting and the nature and quality of early attachments, which in turn can affect the characteristics of the childs temperament, adaptation to change, response to stress and degree of appropriate self-control. Therefore, by utilising the Assessment Framework, the needs and problems presented by the family were identified (DOH, 2000). Early recognition of parental issues is important to establish supportive, child-focused interventions; the needs of the child must always be paramount (Local trust, 2008). The assessment the National Service Framework, WAG (2006) recognises that appropriate interventions and referrals should be made to other agencies if needs or problems are identified. The DOH (2010) puts forward the notion that working with such a complex situation requires an appropriate level of knowledge, understanding, skills and abilities. The CPHVA (2009) would agree as they suggest that assessing the risks for children relies on the skills, knowledge and abilities of the health visitor, therefore it is essential that all relevant information is shared between professionals. Consequently, Lisa was informed that, due to me being a student, my practice teacher (her health visitor) would need to be informed of all information disclosed. It was explained to Lisa that this was to ensure that the family gained the correct level of support. An important role of the health visitor is sign posting and involving other agencies, including those within the voluntary sector that can for some families provide the most valuable intervention. Supporting parents is central to the current governments approach to improving childrens lives, which was highlighted in the strategy paper Every Child Matters (DoH, 2003). It has been acknowledged for some time that family support services should be offered where needs have been assessed, and where there is a probability of increasing positive outcomes for children and families (McAuley et al, 2004). A timely referral was made, with Lisas full informed consent, to Home-Start which is a voluntary organisation situated locally but also operating on a national level and is one of the leading family support charities within the UK. The service is based on carefully selected and appropriately trained volunteers offering regular confidential and non-judgemental support and friendship. Practical help is given to young families under stress in their own homes thus preventing family crisis or breakdown. Home visiting volunteers are available to call weekly, and support can continue for as long as the family needs it or until the youngest child turns five. The objectives of Home-Start are to safeguard, protect and preserve good health, both mental and physical, of children and parents. Not having a good support network and having a partner that works long hours increased Lisas feelings of isolation and loneliness which contributed to the development of PND. Following referral, Lisa and her matched volunteer got on well together and the volunteer helped her get motivated to leave her flat and get out for short walks initially. Lisa was able to use some of her volunteers home-visiting time getting little jobs done, such as hanging the washing out. Lisas Home-Start volunteer offered her vital links into the community, helping her access a mother and baby group, which provided a further opportunity for Lisa to build a support network that would help her to increase her confidence and parenting skills. McAuley et al (2004) state that mothers receiving the support of a Home-Start volunteer when they were experiencing high levels of stress reported that they valued the service and considered that it had a positive effect on their lives and relationships with their children and partners. Conversely, research carried out by Health Visitors in Formby made suggestions that more intensive short-term support service (maybe twice week for parents who may have PND or multiple births) would enhance the outcomes. However, in Lisas situation, the weekly listening visits provided by the health visitor provided an increased level of intervention, which proved successful. In accordance with the Nursing and Midwifery Council (2008), accurate documentation and record keeping is vital and therefore clear, concise and factual documentation was provided in the Child Health records, recording all home visits made to the family home and telephone conversations. Hoban (2005) clearly illustrates the importance of accurate and effective record-keeping as he suggests that it is fundamental to high quality care. Lynch (2009) comments that accurate record-keeping also enables effective communication with other professionals involved in patients care. Additionally, the CPHVA (2009) clearly illustrate that the health visitor has a responsibility to consult with colleagues, other agencies if they have concerns for safeguarding and protecting childrens welfare and to make a referral to Childrens Services when the threshold regarding the risk of harm is reached. The effectiveness of utilising the Assessment framework and intervention strategies can be evaluated by reflecting on practice. For example the Gibbs (1988) model of reflection will be used, as this model is clear and precise allowing for description, analysis and evaluation of the experience helping the reflective practitioner to make sense of experiences and examine their practice and provide an action plan for future care (Paget, 2001). As within this case study partnership working was the key to draw upon the essential knowledge, skills and experience of healthcare professionals to improve the health inequalities that were affecting the familys health. In conclusion there is a powerful body of evidence to show that what a child experiences during the early years lays down a foundation for the whole of their life. A childs physical, social, and cognitive development (The Marmot Review, 2010)

Seawater Composition and Salinity :: Tides and Salinity

Using the decanted supernatant solution from the precipitation experiment, a wire loop was dipped into the solution. This loop was stuck in the flame from a Bunsen Burner and heated until a flame appeared. The presence of a bright yellow flame confirmed that Na+ was in attendance. Using a cobalt glass as a filter, the loop was examined and a violet flame was present, showing that K+ was also in the supernatant solution. Testing for NH + This test was carried out using the original solution to avoid contamination of ammonium salts from the other procedures. 0.1M NH4CL and DI water were added to a large well on the micro drop tray before drops of 6M NaOH were added. A piece of red litmus paper was put on top of the well and covered with a watch glass. The appearance of an unmarked blue color, a direct result of the release of NH3 gas, on the paper confirmed the existence of NH4+. The experiment was repeated using seawater instead of the 0.1M NH4CL and DI water combination. ! Quantitative Pre-Gravimetric Set Up Test tubes were obtained and labeled using a bl according to which test the sample was intended for Barium) and what depth the sample was obtained at or bottom).All the test tubes were put in a beaker and an oven at 110˚C for half an hour to dry. Once dry th removed and allowed to cool on a test tube rack, as Figure 1: Test tube rack with test tubes Figure 1, before being weighed and their weights rec Silver Halides Gravimetric Analysis The tests tubes labeled ‘Halides Top’ and ‘Halides Bottom’ were taken and 1mL of seawater was added to each. The test tubes were then weighed and their new weights recorded, before 6M Nitric Acid (HNO3) was added to each to acidify it. 0.1M Silver Nitrate (AgNO3) was introduced, causing a white precipitate to form. The solution was stirred with a glass rod and centrifuges for approximately a quarter of an hour. Once complete, another series of drops of 0.1M AgNO3 were added to ensure complete precipitation and the solution was recentrifuged for several minutes. The supernatant solution was decanted into a wast container and DI water was mixed into the precipitate to clean it. The solution was centrifuged, supernatant decanted, and rinsed with DI water once more before being centrifuged and the aqueous solution decanted for a final time. The test tubes were then returned to the beaker and placed back into the oven to dry for a week.

The New England Lobstering Profession: Components and Optimal conditions for a Successful Harvest :: Essays Papers

The New England Lobstering Profession: Components and Optimal conditions for a Successful Harvest Imagine the aroma of ocean air, fog horns sounding, sea birds singing and coast winds blowing while you float across the waves of the Atlantic Ocean in Maine. Lobstering thrives in the Gulf of Maine due in large part to favorable lobster habitat. Rocky coasts and cobbley bottoms allow young lobsters to hide from their predators such as small coastal fish, crabs and even other lobsters. Interestingly, the gulf of Maine has seen a huge increase in lobster populations in the 1990s. This population pressure is causing young lobsters to move from secure cobble to the Gulf’s abundant sandy bottoms. Consequently, lobstermen are following. The Maine lobster, a crustacean from the family Homarus americanus, is found on the east coast of the Atlantic from Newfoundland to North Carolina. It is shy, nocturnal and armed to the teeth. Lobsters are found throughout the Gulf of Maine, both out at sea and near the coast. They are one of the highest value commercial species fished for in the Gulf of Maine states and provinces. Once considered a trash fish, suitable only for indentured servants and prisoners, lobsters have become a popular delicacy on many a seaside diner’s plate. Maine lobster is easily distinguishable from the â€Å"spiny† lobster commonly called rock lobster caught along the southern Atlantic Coast and the coast of California by its large heavy claws. The spiny lobster has tiny claws and is usually marketed as uncooked frozen tails. Because of its sweet, delicious flavor and tender texture, many believe that Maine lobster is the world’s most prized catch. Lobsters take about five to seven years to reach marketable size. The females produce eggs each summer when water temperatures reach 56 degrees Fahrenheit or higher. As many as 10,000 eggs are fertilized as they are extruded onto the females stomach. Here, they lay in a tight bundle until they hatch nine to ten months later. As larvae, lobsters travel great distances. The tiny larvae feed and swim vertically for thirty to fifty days in the water, carried by currents. After this stage, larvae settle down to become bottom dwelling lobsters. As they mature, they use their claws to crack open the shells of snails and mollusks and will eat either algae or remains of dead animals as well.

Conformity and Obedience in Society :: Social Roles Obedience Conformity Essays

Conformity and Obedience in Society The desire to be accepted and belong to a group is an undeniable human need. But how does this need affect an individual? Social psychologists have conducted numerous experiments and concluded that, through various forms of social influence, groups can change their members’ thoughts, feelings, and behavior. In her essay â€Å"Group Minds,† Doris Lessing discusses our paradoxical ability to call ourselves individuals and our inability to realize that groups define and influence us. We, as humans, hold individualism in the highest regard yet fail to realize that groups diminish our individuality. Lessing writes, â€Å"when we’re in a group, we tend to think as that group does... but we also find our thinking changing because we belong to a group† (p. 334). Groups have the tendency to generate norms, or standards for behavior in certain situations. Not following these norms can make you stand out and, therefore, groups have the ability to influence our thoughts and actions in ways that are consistent with the groups’. Lessing’s essay helps set the context to understand the experiments that social psychologists Solomon Asch, Stanley Milgram and Philip Zimbardo conducted to explain conformity and obedience. Solomon Asch’s experiment in â€Å"Opinions and Social Pressure† studied a subject’s ability to yield to social pressure when placed within a group of strangers. His research helped illustrate how groups encourage conformity. During a typical experiment, members of the group were asked by the experimenter to claim two obvious mismatched lines were identical. The single individual who was not privy to this information was the focal point of the experiment. Twelve out of eighteen times the unsuspecting individual went along with the majority, dispelling his beliefs in favor of the opinions of the group. Why did a subject conform in two-thirds of the tests? Influence causes us to think and act in ways that are consistent with our group, especially when we look to the group as a source of information. We also tend to assume that a large number of people can’t all be wrong. Asch writes, â€Å"the sheer weight of numbers or authority sufficed to change opinions, even when no arguments for the opinions themselves were provided† (p. 337). Stanley Milgram is well known for his work with obedience to authority. His work, â€Å"The Perils of Obedience,† studied whether average individuals would obey an authority figure, telling them to do something that harms another individual.

Being a leader

Since my childhood I am self motivated and committed to my work, due to my family background. My grandfather taught me a lot about discipline. I learned work ethics from my father in the first place through his attitude with colleagues at work and at home with the members of the family. My education in engineering provided important technical knowledge, which ought to be entwined with the aforesaid principles. My software experience enhanced my skills in system analysis and bug fixing. I am a quick learner and a practical problem solver.I am good at leveraging my past experience into new technologies. I proved my commitment and project management skills by meeting the project deadlines at Countrywide Home loans. Management at Countrywide awarded me with Star Search Award, which portrays my adaptability and result oriented nature. Traditionally theorists stated that good leaders or not made but born (Lussier N. R. , 2006, p460). However, nowadays it is believed that leadership skills can be learned (Orlitzky M. et al 2003, p128-138). The following experiences also prove my leadership skills.After successful completion of my tertiary education in Computer Science and Engineering, I was offered a job in â€Å"FJ Benjamin & Holdings,† Singapore in December 1995 after rigorous initial screening. At that time I was a team member of a group that was involved in developing an application for in house use. During its development phase many people left the company seeking better opportunities elsewhere. This led the director in charge of the project to think that the wrong decision was taken since the upper management initially was inclined to purchase the project rather than developing it in house.It was on the insistence of this Director that the company agreed to develop the application in house. Thus it was up to the Director to complete the work on time. I then took the matter at hand and commenced contacting my friends and others to join our group, in order to attain the objectives set. I induced some of my friends to join in the organization and thus helped in the continuance of the project at hand. Ultimately, we were successful in developing and implementing the project.Even though the project took more time than expected due to the adversaries faced, management was content that the project was completed with in the budget set. I was recognized and rewarded for my initiative and coordination of the staff accordingly. References: Lussier N. R. (2006). Management Fundamentals. Third Edition. United States of America: Thomson South-Western. Orlitzky M. ; Benjamin J. (2003). The effects of sea composition on small-group performance in a business school case competition, Academy of Management Learning, Vol. 2, No. 2, pp 128-138.

Reflection to Patch Adams Essay

Patch Adams is a very touching, sad yet inspiring story where you can learn a lot of lessons. It is a story about Hunter Adams who committed himself to an asylum for being suicidal. While in the asylum, he discovered his desire to help, understand and connect with people. After leaving the institution, he enrolls into a medical school to be able to accomplish his dream. During his stay in the hospital he helped the patients through humor because he believed that by making them laugh and forget the pain, it will strengthen them but it is prohibited to interact with the patients. It is only allowed when he reach his 3rd year. This became one of the reasons for him to be expelled from school but he never stopped and continue doing what he believe is right. As the story goes on there are many things that hinder him to achieve his dream but the head nurse believes in what he is doing and works along with him. Patch decides to continue his dream while Dean Walcott fights to have him thrown out of school but he always end up being unsuccessful. Patch established a free clinic called Gesundheit together with the help of his friends, Truman and Carin where the medicine is based on love, where in patients helps and treat one another, but the college finds out he was treating patients without a license making his entire career placed in risk. The time came that Patch questioned God if He cares or not. He was devastated after the death of Carin, the woman he loves because of a murder. He complained to God that on the 7th day of God’s creation, he should not rested instead used it for compassion. But God answered back through the butterfly and it brought back his passion he had before, that he is a man of mission to help people. In the movie, Patch has our Lord as his model for compassion. He was able to get victory because of his faith, hope and love. The movie tells us to be like Patch Adams in dealing with other people. We should look at the person beyond all of his imperfections. Patch’s attitude is very humane and his actions are very Christian and it should spread to all of us. We can be doctor to one another by making people smile, helping the needy or teaching other people to do good things. Through doing these, small gestures may cause a big impact to them. We should always remember that our model in being a doctor is none other than our Lord, Jesus Christ. The story tells us that we should have a passionate character. We should use our fears or failures as our key to success. Always believe that failures have seeds of success that will develop in it. Always be motivated so that you can influence other to be motivated too and when there are people who are feeling down we should help and cheer them up. Patch Adams is a movie worth watching, it will satisfy you and will make you learn and realize things. The movie has something to do in our lives, the moral lessons found in the story are applicable. It can make us to be a better person and help us possess characteristics of Patch Adams which are truly admirable and impressive. We should also see problems in a Christ-like manner and always focus on the solution not in the problem. When Patch is treating patients in his clinic, he exhibits great sacramental awareness by simply admitting that we are a community that can help each other. He proclaims that everyone is both a doctor and a patie nt. Patch also nears the meaning of the sacrament of Anointing of the Sick. He heals people in a beautiful way and we should do the same thing. In essence, even at our lowest medicines in life, truly the best medicine is humor. The philosophy of Hunter Adams is really workable. We can continue improving the doctor-patient relationship. Because of the movie, we are able to open our eyes and mind that there is something wrong with the medical system nowadays. We should change it now and try to do things better and in more humane way. Dr. Patch’s character shows that we should help people with understanding and love no matter what. His character teaches us not to give up on what we believe in. Let us be an inspiration to others. Patch Adam’s character is indeed amazing. He should serve as an inspiration and motivation not only to us but also to the medical community around the world. In our life we should not let fear conquer us. We should be strong enough to be different and exceptional. Do not be afraid to stand on your own faith.

How Technology Makes Life Easier Essay

Technology has made the way everyone communicates very easy . One specific way a person can easily communicate with another is with the use of a cell phone. Cell phones provide long distance calling for those who are out of the states or across the states. For instance I went to Disney Word for a few days and I was able to keep in touch with my family while I was there. My stay in Florida was long and I missed my mother because it was the first time we had ever been separated. I called her every morning I woke up to go somewhere and every night before I went to sleep. Cell phones are used for business calls. Personal calls, emergency calls, and everything in between. They are easy to function, and they have a lot of amenities on them. They have Facebook on phones so one can keep in touch with the people they either lost contact of, or they haven’t seen in years. I tend to try and keep up with all my new and old friends since I have moved around a lot recently. So all in all cell phones make it a whole lot easier to communicate with one another. GPS is also a very big helper when it comes to cell phones. When one is lost and he or she does not know where they are going, nine times out of ten one’s phone has GPS. I have used GPS quite a bit when I navigate around Louisiana. It is very easy to get lost and most of the time I don’t have time to get lost. So I use my GPS. GPS helps all those truck drivers who are driving from state to state. It helps a traveling family who is moving from one house to another. GPS help bus drivers that are carrying commuting passengers. I have family that lives in Tennessee and my family down here tends to travel up there during holidays. When we go we make sure the GPS system is set to the right address. So far we have never gotten lost or traveled onto the wrong interstate yet. In conclusion, Cell phones make it easier for people to communicate with one another whether it’s long distance or not. Cell phones help one keep in touch with people one has not seen in a while. Cell phones that have GPS also help navigate from state to state.