Total Quality Management

Total Quality Management TQM is a philosophy of management driven by the constant attainment of customer tape drive through continuous improvement of all organizational processes, including employee participation, teamwork, and leadership. there are five key principles: -MANAGEMENT COMMITMENT 1) Plan (drive direct) 2) Do (deploy, support, and participate) 3) Check (review) 4) Act (recognize, communicate, revise) -EMPLOYEE EMPOWERMENT 1) Training 2) Suggestive device 3) Measurement + Recognition 4) faithfulness Teams -FACT BASED DECISION military reserve 1) Statistical process control 2) Team oriented encrust solving (TOPS) -CONTINOUS IMPROVEMENT 1) Systematic measurement + focus 2) virtuousness Teams 3) Cross-functional process management 4) Attain, maintain, + improve standards -CUSTOMER FOCUS 1) Supplier federation 2) Service relationship with internal customers 3) Never compromise trace o f voice 4) Customer driven standards ...If you want to get a expert essay, order it on our website: OrderCustomPaper.com

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