3M's New Information System,

I. Intro The line of reasoning environment is very competitive. Consequently, companies select to offer customers good and reliable gain. If they do not, customers will throw to more consumer cost-effective companies. Furthermore, as companies grow in size, it becomes harder to maintenance track of the suppuration amount of customer tuition. If a club does a brusque job of organizing and maintaining customer records and data, it can core in problems for twain the company and the consumer. This paper will decoct on the atomic number 25 Mining and Manufacturing Company, more commonly known as 3M, and how it ameliorate its customer service and reduced cost by alter its management information system. Sources consulted included business journals and websites with facts and case studies on 3M. II. Company exposition 3M, internationally established in 1951, is a $16 one thousand thousand multinational company with its headquarters in Minnesota, U.S.A., with operations i n more than 60 countries, and products sold in or so 200 countries. (About 3M and MIS Quarterly) 3M offers products and services to the transportation, graphics and safety, healthcare, industrial, consumer and office, electro and communications, and specialty markets. (IBM Case reduce on 3M) 3M, a company known for its innovation, constantly encourages employees to puddle pertly products. Thirty percent of sales essential come, for separately one year, from products less than 4 years old and scientists must drop 15% of their time trying to develop new ideas of their own. In 2001, 3M spent over $1 billion dollars only if on research and development (3M 2001 annual report). 3Ms corporate burnish revolves well-nigh creativity, initiative, innovation, and entrepreneurship. This unique and innovative culture is largely trusty for 3Ms success. (MIS Quarterly) In conformity with having a strong need to engender innovation and creativity, 3M has a very decentralized corporat e structure. It maintains over 40 business u! nits that develop... If you want to get a beat essay, order it on our website: OrderCustomPaper.com

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